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Workplace strategy

HATCH don’t look at projects in isolation. We’ve developed a three-sphere approach to workplace strategy that looks at people, place and technology as a symbiotic whole. We are independent, which means you can trust that our advice is right for your business. And we can go as light or as deep as you want. Because no two businesses are the same, no two client solutions are the same.

Workplace strategy

HATCH opens up a new future for customers

Examine

Examine

This is when we begin a lot of listening and looking, seeing what data gaps need to be filled so we aren’t treading across old ground. We kick off with the key stakeholders and prepare them for the journey ahead. We’ll also agree on a strong governance and communication structure.

Expand

Expand

Now our world-class researchers begin questioning every assumption and expanding on what we’ve learned. Combining this with relevant research from in (and out) of your industry, we draft a report that is meaningful enough for the CEO.

Engage

Engage

Changing your physical work environment is only one step towards transforming your way of working. Change management helps engage the hearts and minds of the business for genuine buy-in. And we can support change for other kinds of projects too!

Explore

Explore

Our evidence-based and human-centric approach makes us different. We employ an array of validated measures that can test for everything from personality and psychological safety to culture and physical workspace.

Envision

Envision

Rather than starting with the envisioning, which anchors the outcome, you want to hear from your people first. Together we review and challenge that data, creating stretch goals to ensure the outcome isn’t stale by the time it’s implemented.

Experiment

Experiment

Workplace strategy isn’t a set-it-and-forget-it exercise. You should always be experimenting to keep your strategy fresh. HATCH can help with operating rhythms, pilots, post-occupancy studies, and change program tune-ups.

Hybrid working

The disruption caused by Coronavirus is the single greatest change in ways of working that we have seen for generations. It opened the minds of employees and employers to the possibilities of remote working, creating a revolution in mindset.

HATCH understands the key hybrid working challenges and develops frameworks and operating rhythms that help companies as they lead, collaborate, and socialise within this new way of working.

Hybrid working
Things to consider

Things to consider:

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    What jobs and tasks require what settings? Are these best done in the office, at home, or a combination?

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    Consider what activities people now do most often in the office. How well does the current workplace design support those activities? How do you design space that can evolve with evolving hybrid needs?

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    What are the different types of collaboration and which ones are best suited to face-to-face interaction? How is learning, development, and mentorship managed?

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    What new operating rhythms need to be applied to teams and the business as a whole so people can make the most of their time in the office?

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    What is the right balance? Should you require employees to be in the office on certain days? For a set number of days each week? Dependent by team?

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    Are you using the best technology tools for this new way of working? What communication and collaboration channels are appropriate for what activities? Just replacing face-to-face meetings with video conferencing won’t work.

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    Do you believe your hybrid working approach is operating at a level of maximum effectiveness?

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    Do your leaders know how to lead in this new way? Could they use coaching to support this new model? How can you support employee wellbeing when the line between work and home has become so blurred?

How we’ve helped

91%

of employees supported the change vision & objectives

96%

of employees think they have a more collaborative & contemplative workplace

17%

find it hard to share their ideas with others when they are too stressed

70%

feel they lack fresh air quality

88%

say they don’t have the time to think within their day

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We have worked with some great clients across the globe to understand their business, transform their workplace and guide them through their own journey of change.

HATCH were the ideal partner for our workplace strategy project. Across multiple countries, they were able to deal with the complexities of a legal environment while also managing some challenging personalities. We thought so highly of their work we referred them to another legal firm who has now become their client.

- Chief of Property, ReedSmith

Again, thank you for your unwavering support & for providing such clarity as we continue along this journey of change. For me it was one of the most pivotal & memorable moments in my career that will stay with me forever.

- Insurance C-Suite Executive

We brought Monica in during a time of significant change in our organization. We were looking for her to help coalesce the senior leadership team into a more cohesive, communicative unit. Over the course of just a few days, she was able to create with us a set of principles that remain foundational to how we work together today. And she maintains relationships with members of the team even now — a testament to her not just as a consultant but as a person.

- VP for the Americas, Cargill

What started as a regional project in Asia became a global, DE&I-centred remit to first establish the understanding of our demographics and our culture and then develop the strategy for what we wanted this to become. This is tricky work! Monica, Julian and the team navigated our world, from C-suite to shop-floor, with skill and perseverance and through the research and recommendations they delivered, helped us to evolve some of the structures, policies and practices that will today, and for the future, allow us to fully realize our true potential.

- Global Executive Board member, HAYS

Thank you. Your work and support was so important to us during such a challenging project.

- Publishing CEO

We’d love you to get in touch

Whether you need our help, to tell us about your own research or you just want to meet the HATCHlings. It would be great to hear from you.

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